This Return Policy applies to all membership purchases made through the Roost Strategies Whop storefront, operated by Byrd Coaching LLC, doing business as Roost Strategies. By completing a purchase, you confirm that you have read and agree to this policy.
1. All Sales Are Final
ALL MEMBERSHIP PURCHASES ARE FINAL AND NON-REFUNDABLE.
Roost Strategies gives you immediate access to our educational library, trade alerts, live sessions, and members-only community. Because access begins as soon as you purchase, we do not offer refunds, partial refunds, or prorated credits for any reason other than a billing error on our part (see Section 2). This includes, but is not limited to:
Unused membership time remaining after you cancel
Dissatisfaction with content, results, or trading outcomes
Lessons that have not yet been released (our video library is built out on a rolling schedule)
Not accessing or using the membership
Technical difficulties we did not cause
Changing your mind after purchase
Not being aware of this policy at the time of purchase
2. Billing Errors
If we make a billing mistake, we will fix it. If you are charged in error, we will refund the incorrect amount. Examples include:
A duplicate charge for the same billing period
A charge at the wrong price, such as special pricing you qualified for not being applied
A charge that went through after you properly cancelled through your Whop account before your renewal date
To report a billing error, email [email protected] within 30 days of the charge. Include the email address on your Whop account and the date and amount of the charge. We will review it promptly and let you know the outcome.
3. Cancellation
You may cancel your membership at any time through your Whop account. Cancellation stops future billing and takes effect at the end of your current billing period. You keep access through the last day of the period you have paid for.
Cancelling does not entitle you to a refund for the current or any previous billing period. If you were receiving Founder’s Edition or other special pricing, cancelling ends that pricing, and rejoining later will be at the retail price in effect at that time.
4. No Refunds Upon Removal or Termination
If your membership is suspended or ended by Byrd Coaching LLC for violating our Terms of Service or Community rules, including conduct violations, fraud, harassment, or sharing our content, you will not receive a refund for any remaining membership time. Access is removed immediately and no prorated credit is issued.
5. Promotional and Complimentary Access
We may occasionally offer complimentary or promotional membership periods. These have no monetary value and cannot be refunded, transferred, or exchanged. Promotional access is subject to our Terms of Service and may be revoked at any time for conduct violations.
6. Chargebacks
If you have a concern about a charge, please contact us at [email protected] before filing a chargeback or payment dispute with your bank or card company. We will promptly correct any genuine billing error, often faster than a dispute would. Filing a chargeback without contacting us first is a breach of our Terms of Service.
If a chargeback is filed without first contacting us, we may immediately remove your access, permanently ban you from future membership, and seek recovery of the disputed amount plus any associated fees. Your purchase receipt, access records, and agreement to this policy will be submitted as documentation in any dispute.
7. Exceptions at Our Discretion
Our policy is firm. However, Byrd Coaching LLC may, at its sole discretion, consider individual circumstances submitted in writing to [email protected]. Any accommodation is a one-time exception. It does not waive this policy, set a precedent, or create any obligation to make similar accommodations in the future.
Requests must come from the account holder by email. We do not consider requests made through Discord, social media, or other channels.
8. Contact
Byrd Coaching LLC, doing business as Roost Strategies
Email: [email protected]
Website: rooststrategies.com
© 2026 Byrd Coaching LLC. All rights reserved.